BPA technology to automate activities
Business Process Automation Services
Business process automation (BPA) is the use of technology to automate activities or services. It is a crucial part of digital transformation, as it increases service quality, improves delivery time, and contains costs in any operation.
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Business Process Automation Services

Within our BPA solutions, automated business processes are managed collectively to improve an organization’s overall workflow by achieving greater efficiency, adapting to changing business needs, reducing human error, and clarifying job roles and responsibilities.

Like a train track, a well implemented BPA solution ensures your processes reach their intended goal in an accurate and timely manner. And embedded tracking functions enable you to keep an eye on the status of your processes within the established workflow.

#How does it work?

Business processes are typically triggered by an event, such as the filing of an expense report. This trigger event initiates a set of predefined processes, or workflow steps. The workflow concludes when the final step is taken, such as when the employee is reimbursed for the submitted expenses.

When you automate a workflow, you create an owner for each step of the process. Typical steps include initiation of a transaction, input of related data, and approval or rejection. Each is bound to one or more individuals expected to perform an action as part of the step.

#Boost efficiency through transparency

Business processes are typically triggered by an event, such as the filing of an expense report. This trigger event initiates a set of predefined processes, or workflow steps. The workflow concludes when the final step is taken, such as when the employee is reimbursed for the submitted expenses.

When you automate a workflow, you create an owner for each step of the process. Typical steps include initiation of a transaction, input of related data, and approval or rejection. Each is bound to one or more individuals expected to perform an action as part of the step.

#Benefits of smartMILE's Business Process Automation

  • Ensure compliance with your Standard Operating Procedures
  • Evaluate performance and identify bottlenecks with custom reports and dashboards
  • Customize the system to precisely fit your business processes
  • Scale and adapt the automation as your operation grows and evolves
  • Start using the turnkey solution immediately—pre-configured processes make it easy
  • Define business and escalation rules graphically

#We use Agile software solutions and methodology

This Agile approach enables us to meet your mission and business needs for BPA while reducing time, cost, and risk. We ensure every project benefits from repeatable, effective, and efficient practices.

Discover
Review the project objectives, approach, schedule and work plan. Visit your business and meet with your management team. Assess your current business model, operations and management training practices. Review your organizational structure and accountabilities.
Align
Define key performance indicators for the main functions of your business. Establish a communications structure that is tailored to your organization. Design the dashboard concept your team will use to monitor performance. Share best practices regarding business communication and management tools.
Deliver
Test, validate and adopt the new tools, practices and communication structure. Train your leaders on effectively managing or participating in touchpoints where key information is exchanged. Based on findings, make changes to the framework that result in quick wins.

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