Freshdesk is a SaaS-based customer support software that offers everything businesses need to deliver great customer service including omnichannel capabilities, automated ticket routing, in-depth reporting, self-service options, SLA management, and much more.
Freshdesk unifies requests coming in across email, phone, web, chat and social, and helps your team stay on top of all conversations within a single view. It also delivers a seamless user experience to agents and helps them stay at their productive best.
Unlike other products in the industry that come with steep pricing tiers and hidden costs, Freshdesk is priced affordably and has a free forever plan with unlimited agent seats.
2950 South Delaware Street, San Mateo, California 94403, United States
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Used by thousands of people and companies.
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Our team professionally test hundreds of software, services and business strategies every year through our own consultants and a panel of business leaders.
We pick rigorously solutions only with the highest cost-benefit ratio who are easy-to-use, who integrate decently into any type of organization and who includes leading features to ensure you to stay on top of your business sector.