Regional Volunteer Liaison Officer – Bethanie Group – Western Australia
Bethanie, Western Australia’s leading not for profit aged
care and retirement living provider, has been warmly welcoming and
caring for seniors for over 65 years. We strive to lead the change
in the way Australians think about ageing, recognising ‘old
age’ as a positive force in society and giving a voice to
those who have seen it all and live to tell the tale.
Bethanie recognises the important role our volunteers play in
enriching the ageing journey of our customers throughout Perth and
regional Western Australia. Over the past 12 months, a review
of Bethanie’s volunteer program has identified a need for
additional support to better equip volunteers for their role and
build site’s capacity in managing and retaining
volunteers.
About the role
Reporting to the Manager Volunteer Services, you will join a
newly established Volunteer Engagement Team. The Regional
Volunteer Liaison Officer will act as an intermediary
between allocated community and residential aged care sites (in the
South metro and South West catchment), volunteers and the Volunteer
Recruitment Coordinator. You will promote a positive culture
towards volunteer involvement at Bethanie and engage sites in the
implementation of new processes to improve Bethanie’s
volunteer program.
This role is responsible for providing face-to-face and remote
support to site volunteer coordination teams by helping to identify
volunteer needs; assist with inducting incoming volunteers; be a
go-to for volunteers and check-in to see how they are going; assist
with reporting/tracking; assist with performance management issues;
and assist sites with their volunteer recognition efforts.
On a day-to-day basis, this role will involve travel to
different sites to help maximise opportunities to embed improved
volunteer involvement practices at each site.
This position is permanent part-time, working 30.4 hours per
week so an excellent opportunity if you are looking for
flexibility. This role supports the South metro /
South West catchment from Fremantle to Mandurah & Bunbury.
About you
You’re passionate about the value that volunteering has to
offer and enjoy the variety that liaising with volunteers and staff
will bring to your day! This could be the right fit for you if
you’ve worked in volunteer coordination, community
development, learning and development or similar fields.
As this role involves working remotely you will be comfortable
working with minimal supervision and as part of a team.
You will also bring:
Excellent administration, organisation and time management
skills to effectively support multiple sites – both remotely
and in person
A natural ability to build rapport with people from all age
groups and diverse cultural and professional backgrounds
Hands-on experience with a range of IT tools and ability to
maintain accurate records
An understanding of healthcare and the risks and challenges
associated with volunteering in this environment
Ability to maintain a high level of confidentiality
Working with Bethanie
At Bethanie we are committed to being an employer of choice by
creating a supportive and compassionate environment for our people,
customers and residents.
In 2020, 81% of staff said they were engaged and enjoyed working
at Bethanie, and 93% of customers said they were satisfied with
Bethanie’s services, with a strong willingness to recommend
Bethanie’s services to others. We are extremely proud
of these results and believe it demonstrates our commitment
creating a positive environment for our people and our
customers.
As well as being part of a stimulating and nurturing work
environment, you will also have access to the following
benefits:
Salary Packaging up to $15,899 per annum. Salary Packaging
allows you to pay for your expenses with money from your salary
before tax is taken out. Pay less tax, and your take home pay
increases
Banking, insurance and retail discounts and benefits
Rewarding career with a supportive culture
Professional development and training opportunities
To Apply
Please click on apply to upload your resume and cover letter
before the closing date of 07/02/2021. Our
application process will consistent of an additional questionnaire
to be completed in order to finalise your application. If you
require any further information, please contact our Careers team on
131 151.
We respectfully request agencies not to forward
unsolicited resumes.
Attachments:
- ER T 6.1 PD – Regional Volunteer Liaison Officers January 2021.pdf