Regional Volunteer Liaison Officer – Bethanie Group – Western Australia

Bethanie, Western Australia’s leading not for profit aged

care and retirement living provider, has been warmly welcoming and

caring for seniors for over 65 years. We strive to lead the change

in the way Australians think about ageing, recognising ‘old

age’ as a positive force in society and giving a voice to

those who have seen it all and live to tell the tale.

Bethanie recognises the important role our volunteers play in

enriching the ageing journey of our customers throughout Perth and

regional Western Australia. Over the past 12 months, a review

of Bethanie’s volunteer program has identified a need for

additional support to better equip volunteers for their role and

build site’s capacity in managing and retaining


About the role

Reporting to the Manager Volunteer Services, you will join a

newly established Volunteer Engagement Team. The Regional

Volunteer Liaison Officer will act as an intermediary

between allocated community and residential aged care sites (in the

South metro and South West catchment), volunteers and the Volunteer

Recruitment Coordinator. You will promote a positive culture

towards volunteer involvement at Bethanie and engage sites in the

implementation of new processes to improve Bethanie’s

volunteer program.

This role is responsible for providing face-to-face and remote

support to site volunteer coordination teams by helping to identify

volunteer needs; assist with inducting incoming volunteers; be a

go-to for volunteers and check-in to see how they are going; assist

with reporting/tracking; assist with performance management issues;

and assist sites with their volunteer recognition efforts.

On a day-to-day basis, this role will involve travel to

different sites to help maximise opportunities to embed improved

volunteer involvement practices at each site.

This position is permanent part-time, working 30.4 hours per

week so an excellent opportunity if you are looking for

flexibility. This role supports the South metro /

South West catchment from Fremantle to Mandurah & Bunbury.

About you

You’re passionate about the value that volunteering has to

offer and enjoy the variety that liaising with volunteers and staff

will bring to your day! This could be the right fit for you if

you’ve worked in volunteer coordination, community

development, learning and development or similar fields.

As this role involves working remotely you will be comfortable

working with minimal supervision and as part of a team.

You will also bring:
Excellent administration, organisation and time management

skills to effectively support multiple sites – both remotely

and in person

A natural ability to build rapport with people from all age

groups and diverse cultural and professional backgrounds

Hands-on experience with a range of IT tools and ability to

maintain accurate records

An understanding of healthcare and the risks and challenges

associated with volunteering in this environment

Ability to maintain a high level of confidentiality

Working with Bethanie

At Bethanie we are committed to being an employer of choice by

creating a supportive and compassionate environment for our people,

customers and residents.

In 2020, 81% of staff said they were engaged and enjoyed working

at Bethanie, and 93% of customers said they were satisfied with

Bethanie’s services, with a strong willingness to recommend

Bethanie’s services to others. We are extremely proud

of these results and believe it demonstrates our commitment

creating a positive environment for our people and our


As well as being part of a stimulating and nurturing work

environment, you will also have access to the following

Salary Packaging up to $15,899 per annum. Salary Packaging

allows you to pay for your expenses with money from your salary

before tax is taken out. Pay less tax, and your take home pay


Banking, insurance and retail discounts and benefits

Rewarding career with a supportive culture

Professional development and training opportunities

To Apply

Please click on apply to upload your resume and cover letter

before the closing date of 07/02/2021. Our

application process will consistent of an additional questionnaire

to be completed in order to finalise your application. If you

require any further information, please contact our Careers team on

131 151.

We respectfully request agencies not to forward

unsolicited resumes.


  • ER T 6.1 PD – Regional Volunteer Liaison Officers January 2021.pdf