When I reset my Windows PC, I ended up with Home edition. How do I get my Pro upgrade back? [Ask ZDNet]

Welcome to the latest installment of Ask ZDNet, where we answer the questions that make your IT guy reach for the Tums.

In the mailbag this week:  A user paid for an upgrade to Windows 10 Pro but has no idea where that product key is now. How to get the upgrade back?

Cov xov xwm zoo yog tias Microsoft lub chaw ua haujlwm tseem muaj cov ntsiab lus rau koj qhov kev hloov kho Windows Pro. Thaum koj nkag mus rau cov khoom tseem ceeb los ua qhov kev txhim kho thawj zaug, cov servers tau tsim cov ntaub ntawv ua kom thib ob nrog rau tus hash uas txheeb xyuas koj lub cev raws li nws cov khoom siv tshwj xeeb. Yog tias koj rov nruab Windows Pro ntawm qhov system ntawd, txawm tias tsis muaj cov khoom lag luam, cov kev ua kom cov servers yuav rov qab ua kom tsis muaj squawk. 

Hauv qhov no, qhov kev daws teeb meem yooj yim tshaj plaws yog siv Microsoft cov khoom lag luam tseem ceeb rau Windows Pro kom hloov kho sai ntawm Tsev mus rau Pro. 

mus rau Chaw> System> Ua kom. Nyem kom nthuav cov seem sau npe Txhim kho koj tsab ntawv Windows, thiab tom qab ntawd nyem lub pob sau npe hloov tom ntej Hloov cov khoom tseem ceeb raws li qhia ntawm no: 

Nkag mus rau cov khoom lag luam no hauv dialog box uas tshwm tom ntej:

VK7JG-NPHTM-C97JM-9MPGT-3V66T

Ua raws li cov lus qhia kom ua tiav qhov kev txhim kho. Tom qab koj rov pib dua thiab txuas rau Is Taws Nem, koj yuav tsum muaj lub siab ua haujlwm Windows Pro installation.

There's nothing magical about that product key. If you use it to upgrade a system running Home edition that has never been activated for Windows 10 or Windows 11 Pro, you'll get an activation error, and the only way to recover is to enter a non-generic product key that entitles you to the upgrade.

Thiab yog tias koj xav hla cov nkauj no thiab seev cev yav tom ntej, sim rov nruab los ntawm USB flash drive bootable. Thaum koj khiav qhov teeb tsa, xaiv qhov kev xaiv hla nkag mus rau cov khoom tseem ceeb, uas tom qab ntawd cia koj xaiv cov ntawv tseeb uas koj xav tau nruab.

Xa koj cov lus nug rau [email tiv thaiv]. Vim qhov ntim ntawm cov ntawv xa tawm, peb tsis tuaj yeem lav tus kheej reply, tab sis peb tau cog lus tias yuav nyeem txhua tsab ntawv thiab teb ntawm no rau cov uas peb xav tias peb cov neeg nyeem yuav mob siab txog. Nco ntsoov suav nrog email chaw nyob ua haujlwm yog tias peb muaj lus nug ntxiv. Peb cog lus tias yuav tsis siv nws rau lwm lub hom phiaj.