Meta is updating its Community Feedback Policy to begin cracking down on people and businesses abusing its review system.
向前走， Facebook will apply stricter （在新标签页中打开）
Prior to this update, Facebook did go after manipulative reviews, but now it’s in writing on the Terms and Policies page （在新标签页中打开）
新规则
The policy update includes five new changes that affect two features in Facebook Shops: “Ratings & Reviews” and “Questions & Answers.” A Facebook representative told TechRadar these features only appear on the American version of Shops, so only users in the US will be affected. As for other countries, the representative vaguely said Meta will share more information sometime in the future.
The first change is that now users cannot use reviews to “misrepresent [or] deceive” people for money or gifts. Incentivized reviews or posts are no longer allowed unless it’s part of a bigger 品牌交易 （在新标签页中打开）
Next, a Feedback post must be relevant to the business, product, and the reviewer’s experience. Spam will also be more heavily moderated, according to Meta, which includes “high-frequency content posting, sharing, [and] promoting.” And the last change is stricter enforcement of offensive content. Meta doesn’t want users threatening others or posting graphic content to a group, for example.
Meta states these changes are designed to ensure its platform remains a trusted place. It wants Community Feedback to maintain a degree of integrity and authenticity so people can make informed purchases. As for businesses, Meta wants them to know they’ll be protected from fraudulent claims or abuse under the new rules.
The company is asking the community at large to report any violations they see. Meta will then investigate the report. If you're found violating this policy, Facebook will remove your Feedback review and may ban you for repeated offenses. For businesses found violating the rules, they can get features taken away from them like access to product tags and listings.
Analysis: Still room for improvement
Facebook has already been cracking down pretty hard on fake reviews. A report by the Competition and Markets Authority （在新标签页中打开） Meta filed a lawsuit （在新标签页中打开）
Good on Meta for cracking down on these fake reviews, but its work is far from complete. Phishing scams are a big problem . A recent report by cybersecurity firm PIXM reveals that as many as 2.7 million Facebook users may have been affected by scams. It’s important you learn how to protect yourself from phishing scams. Fortunately, TechRadar has a guide that teaches you how to protect yourself .
English
Arabic
Belarusian
Bengali
Bosnian
Bulgarian
Chinese (Simplified)
Croatian
Czech
Danish
Dutch
English
Estonian
Filipino
Finnish
French
Georgian
German
Greek
Gujarati
Hausa
Hebrew
Hindi
Hmong
Hungarian
Igbo
Indonesian
Italian
Japanese
Javanese
Kazakh
Korean
Kurdish (Kurmanji)
Kyrgyz
Lao
Latvian
Lithuanian
Macedonian
Malagasy
Norwegian
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
Yoruba