ACCC has found more NBN customers are moving to small providers – here’s why

Smaller internet providers are winning a higher share of NBN customers, a report by the Australian Competition and Consumer Commission (ACCC) shows, with consumers slowly moving away from the major telcos.

“We are glad to see continued growth from smaller NBN providers,” says the ACCC’s commissioner Anna Brakey. “Their presence in the market keeps pressure on the big four of Telstra, TPG, Optus and Vocus to maintain a high quality, competitive service,” she said.