ChatGPT could help you find your next home

Zillow and ChatGPT

Maria Diaz/ZDNET

Home shopping is not for the faint of heart, especially in this economy. Using mobile apps like Zillow, however, can help make the process run a bit smoother. Now, the real estate website is announcing the integration of a new ChatGPT plugin for real estate searches.

The new addition could make home searching a less painful process, making a real estate search as easy as a conversation with the AI chatbot. Users could simply ask ChatGPT to show them listings within a set price range, ask whether a specific listing is for sale or for rent, what the bedroom and bathroom counts are, and more.

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ChatGPT, launched by OpenAI last fall, is a conversational bot based on the company's large language models, GPT-3.5 in the free version or GPT-4 for Plus users, that uses natural language processing to have text conversations with users that can feel a lot like chatting with a real human. 

People use ChatGPT to generate text for writing projects, translations, and to answer basic questions. Its versatility, however, is much more far-reaching, as it can also write code and debug it, Excel formulas, and, now, search for homes.

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Zillow is no stranger to artificial intelligence; the website has used machine learning to generate its trademark for Zestimate since 2006, employing a proprietary algorithm to calculate a home's estimated market value by combining the home's facts, location, market trends, and public, MLS, and user-submitted information. 

The company also uses AI to generate immersive floor plans for listed properties and to perform natural language searches.

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According to Zillow CTO, David Beitel, this is just the beginning, “As the first major residential real estate marketplace to bring advanced, AI-powered search to the home-shopping experience, we understand its immense potential, and we look forward to developing more tech innovations with OpenAI technology in the future.”

OpenAI's ChatGPT-4 plugins are only available for a select number of users on a waitlist basis, with plans to expand in a larger-scale over time. Right now, the Zillow ChatGPT is in its alpha phase, allowing the company to fine-tune the user experience, so it is unclear when it will be available to all users.



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