Instagram is down and suspending many accounts – here’s what we know

I did think that this was a good analogy – if it rains, you find shelter, and it's the same with social media platforms.

If one goes down, you go to another to see if anyone else got caught in the storm.

Our Managing Editor for Lifestyle, Josie Watson (opens in new tab) mentioned an interesting point of this limbo where no one knows what's going on and if the issue is currently being fixed.

Mainly due to the fact that customer service from Meta, Twitter and others in social media is almost non-existent, so where do influencers and businesses go to try and find a fix for this compared to the casual user?

Currently, there isn't one, it's a wait and see approach, and that could be anxiety-inducing to many who want to communicate with their fans, but are locked out of their accounts.

An interesting catch from Matt Navarra on Twitter (opens in new tab) – Instagram pushed out an update earlier today for ‘bug fixes'. Could this be related to what some users are currently experiencing?

This was posted from the Communications team at Instagram in the UK, where he states that it is ‘related to a tech issue happening' within the app, and it's being looked into.

We're still waiting for an update, but you get the feeling that it's battlestations at Meta currently, trying to find a fix for this.

This was how the issue was discovered – countless users were realizing that their follower count was shrinking very quickly, and eventually others would share on Twitter how their account would be suspended for no reason.

While there's no word from the Head of Instagram, Adam Mosseri (opens in new tab) yet, we're waiting to hear back from the company as to when the issue will be resolved.

This is an example from @QueenVIP8 of how her Instagram account was suddenly locked out for no reason.

Again, if you only open up Instagram to look at dog pictures once a day and you're wondering why you've been locked out, don't panic – it's a bug, and Instagram is aware.

After the news earlier today that Twitter CEO Elon Musk is wanting to charge for the blue tick, and now Instagram is down, could we see a hat trick soon of another social platform having issues?

Snapchat ceases to snap?

Facebook ceases to face?

MySpace ceases to space? Again?

Rejoice – looks like Instagram is looking into the issue now. Best thing is to grab a drink, and hopefully once you're back, all of this will have blown over.

If you've been getting this message, you're not alone, but Instagram looks to be aware of the issue.